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1st Bendigo Hearth Connect Meeting

Justin Scanlon presents at Hearth Bendigo Connect

Hearth Support Services Bendigo Holds 1st Support Worker Connect Meeting

Working one on one as a disability support worker can at times feel isolating and challenging. Hearth Connect meetings are designed to provide Support Worker peer support.

Hearth Relationship Managers Support – Support Workers

Hearth Relationship Manages an essential element of the “Hearth Approach”

In part that’s why Hearth Support Services established the “Relationship Manager” role to provide Participants and Support Workers with a single point of accessible contact so they can get the support they need.

It is very reassuring for Hearth Disability Support Workers to be able to call their Hearth Relationship Manager whenever required to discuss any challenges they have.

Ramona’s experience as a Hearth Support Worker is typical i.e. “In the first couple of months I felt really challenged and experienced quite a bit of self-doubt. I was always wondering “Am I doing the best thing for them?” “Is this the way they would like me to do this?”

“I realized one of the biggest challenges for me was when the participant was non-speaking, because I would not be getting verbal feedback from them to reassure me that I was providing appropriate support.”

“Fortunately, I was able to discuss my concerns with my Relationship Manager and they would guide me through any challenges I had. I found it reassuring to be able to contact my Relationship Manager whenever I needed because I knew that they had met the participant and had a detailed understanding of their support needs.”

Hearth Connect – Valuable Support Worker Support

Hearth Connect was established to take Support Worker “support” to a new level as it creates an opportunity for peer-to-peer interaction and discussion.

The Hearth Bendigo office opened in December 2021 so the Hearth Support Services team is relatively new to Hearth and each other. With the lifting of Covid-19 restrictions it was with great excitement that we were able to kick off our first Hearth Bendigo Connect at Awaken Coffee

At the event Hearth Support Workers were able to support each other by discussing their experiences and share their understanding and learnings of providing support.

It was a lovely morning of connection in which Hearth Support Workers said it was “so good to be able to talk with and meet other Hearth Support Workers, it makes me feel supported valued and part of the team”

Hearth Bendigo are Hiring Support Workers

Hearth is rapidly expanding its client base in the Greater Bendigo Region as the holistic Hearth Approach to disability services resonates with its clients who are looking for a long-term partnership with their disability support services provider.

As a result, we are hiring Disability Support Workers if you would like to know more, please visit our careers page here

If you would like to learn more about Hearth Support Services Bendigo, please give me a call or email me my details are below

Amanda Marek

Bendigo Team Leader – Hearth Support Services

Mobile: 0437 262 944

Email: amanda.marek@hearthaustralia.com.au

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