COVID–19 – The Second Step – Action Plan Update (7)
In response to the Victorian Premiers announcement on 27th of September we have updated our COVID-19 Action Plan as follows.
Re Support Worker use of PPE
There have been no changes to the use of PPE by Support Workers therefore as previously advised in action plan update (5), based on the DHHS guidelines all Support Workers at a minimum must always wear a surgical disposable face mask and a reusable face shield whilst on shift.
If you require additional face masks and or a new shield please advise the Hearth team by emailing email@example.com or calling 1800 894 013 and we will do our best to assist.
As previously advised Support Workers should be able to access gloves from the participant. If you cannot access gloves whilst on shift please advise the team at Hearth on firstname.lastname@example.org or calling 1800 894 013 and we will do our best to assist.
Also please ensure that you correctly put on, remove and dispose of your disposable face mask as per Victorian government guidelines detailed in this video
Re Support Worker use of PPE – “when clients have coronavirus (COVID-19) risk factors”
As per DHHS advice should a participant fall into this category we have developed an “emergency care pack” containing
These will be despatched as required. Should you require an emergency care pack please contact your Relationship Manager as soon as you find out one is required, and we will despatch it immediately.
Re Safe Work Practices
We need to continue to practice physical distancing and strict hygiene measures the following provides a summary of the key steps we need to maintain.
As always, we are here to help if you need any kind of assistance please do not hesitate to contact me or any member of the Hearth team and we will do our best to assist.