Key to our pledge to always provide responsive and highly personalised support is our team of dedicated Relationship Managers.
Our team will help find and match the right support workers for you, whether you have an NDIS plan or are a TAC recipient requiring in-home or community support. Our Relationship Managers will manage all rostering and payments to free up your precious time. A key role in Hearth, someone who really gets to know the person with a disability and the support workers, enabling informed judgement in matching support workers to participants.
With principles of quality support and teamwork guiding them, our Relationship Managers can locate and help you choose support workers best suited to your needs, then manage the service of those support workers, day in, day out. They'll also take care of rostering and payments at no extra cost, to free up your precious time. Always in a timely and professional manner.
Where it matters, they can also guide you to specialist local networks who will help you achieve your goals. And if you need more specialised support, they can help connect you with expert specialists throughout the disability sector.
The goal based support comes together on a market leading application, Ryver, provided at no cost to you. It collects the daily evidence of progress supporting your NDIS goals & review process.
We build a real sense of collaboration throughout our organisation, designed to engender pride, trust and confidence in all our people.